Comments

Sent on December 14, 2010:

Hello, Dario. Clients have returned Sunday, and they are very happy with the organization of the trip. Just want to inform you about it. Thanks coop and see you in March in Bcn! Best regards.

CLASS VIATGES-Elsa Oller

Sent on December 8, 2010:

REFERENZE Novembre 2009 – Dancalia e Tigray (16 giorni) Guida : Mr. Dawitt Autisti: “Kofi”, “Lee”, Ashu Organizzazione del viaggio Auto: qualità ottima, che ha permesso di affrontare percorsi anche difficili senza incorrere in guasti meccanci. Una sola bucatura. Logistica: buon materiale da campo e da cucina, materassi comodi con fodere pulite, rifornimenti cibo ed acqua sempre più che sufficienti. Aderenza agli accordi di programma: assolutamente coerente, sia per gli hotel che per le visite previste. Mr. Dawitt: Ottima guida, di carattere espansivo seppur discreto, è dotato di notevoli capacità professionali, associate ad una profonda conoscenza del territorio e della storia dell’ Etiopia. Sempre puntuale ed efficiente, ha inoltre dimostrato di saper gestire i non facili rapporti con le genti Afar e il governo regionale. Il mio giudizio, condiviso ampiamente dal gruppo, é quindi più che positivo. Autisti: Kofi si è dimostrato più che all’altezza del compito affidatogli. Ottimo autista su ogni terreno, prudente e di buon carattere, ha dimostrato una perfetta conoscenza dell’itinerario. Il suo ruolo è stato determinante nel facilitare l’ottenimento dei permessi necessari per visitare la Dancalia. Gli altri due autisti nella norma. Tutti hanno saputo socializzare molto bene col gruppo. Anche in questo caso il mio giudizio é in complesso positivo. Ashu (cuoco): Gentile e disponibile in ogni situazione. Qualità e presentazione del cibo buone. Giudizio positive Paolo Novaresio, Via O. Vigliani 160, 10127 Torino (Italy)

Via O. Vigliani

Sent on October 12, 2010:

Dear Dario.
Let me take this oppurtunity to thank your staff on the great work they did on the above mentioned trip.
It was a great trip with no problems. I have listed a few detailed feed back below.
Thank you.

Mette

Sent on August 31, 2010:

Señor Dario:

Soy Ana Maria Pont, profesora española que realicé el viaje a Etiopía con
la agencia Tuareg, en colaboración con vuestra agencia, del 2-22 agosto.
Le escribo estas líneas para mostrar mi sentido agradecimiento a nuestro
guía, el señor Negusse Mamo, que cuidó de nuestra seguridad, se encargó de
que cumpliéramos el programa acordado y, sobre todo, nos trató con
amabilidad y simpatía. Muy loable también su esfuerzo por darnos, en
español, toda la información posible, desde su experiencia y sabiduría,
que es mucha. Si me queda hoy un grato recuerdo del viaje es, en gran
medida, por la buena gente que nos acompañó, empezando por el señor
Negusse.
Gracias por su atención y mis mejores deseos para que sigan adelante con
su labor de dar a conocer el país, contando con tan buenos profesionales.
Un saludo,
Ana

Sent on July 20, 2010:

Hi Dario,

How are you??

I send you this mail just to inform you that these 2 clients came to my
office a few days ago to say to me than everything was perfect¡ They have
came with a great impresion of Etiopia and ethiopian people … About the
guide in Harar, they have remarked to me that it was excelent¡

Thanks for alll and best regards.

Begoña

Begoña Ortega
Departamento de ventas

Viajes Años Luz
C/ Berastegui No.4 – bajo izqu
48001 Bilbao (Vizcaya)
Spain

Begoña

Sent on June 7, 2010:

Hi all

I would like to thank you for including me on the educational to Ethiopia and to acknowledge how much I enjoyed it. It was a great experience, fascinating, sometimes challenging and always rewarding. It was a privilege to visit such a beautiful country and such a welcoming people and was a trip I will not forget.

Mario – thanks again for giving us the opportunity to experience Ethiopian’s Cloud Nine service both outbound and inbound – it was much appreciated.
Dario – the ground services provided by Greenland went without a hitch and I would like to make special mention of our guide, Massay, whose extensive knowledge of Ethiopia, its peoples and animals and his unfailing good humour really made the trip for us.
I will complete the de-brief form and forward onto Mario.

Best wishes,
Nick Errington
Exodus Travels Ltd.
London
www.exodus.co.uk

Nick Errington

Sent on May 29, 2010:

Dear Dario,

I just want to let you know that Mr. and Mrs. Rau (08.-17.05.2010) were very, very happy with the whole tour and especially with the tour guide Ahmed Beshir!

Thank you very much for the good cooperation.

Best regards,

Meike.
B & T Touristik,
Bonn, Germany.
www.bt-touristik.de

Meike

Sent on April 19, 2010:

Dear Dario,

I just want to thank you and your staff for the arrangements that you made
for us. We had a wonderful travel and found everything perfectly
organized. We were assisted by excellent people everywhere.

Best greetings
Trygve, Belgium

Trygve

Sent on April 12, 2010:

I can tell you I feel so incredibly lucky to have had the chance to go on this trip. I had always wanted to visit Africa but it seemed like a “maybe someday” possibility. I loved learning about the fascinating history of Ethiopia and experiencing the beauty of Zanzibar. Highlights were definitely the rock-hewn churches and coffee ceremony we saw in Lalibela, and the Jozani forest, dhow cruise and spice tour in Zanzibar.

Our Green Land tourguide in Ethiopia, Wondefraw Girma, was an absolute treasure. He displayed a perfect combination of competence (navigating us through airports), knowledge (able to tell compelling stories about every sight we saw) and good humor (always smiling and seeming to enjoy himself).
Having him along really enhanced our experience. All the other Green Land drivers and employees we dealt with were also great. The hotels we stayed in were clean and comfortable. It was nice to be able to modify our itinerary when we wanted to, for example, instead of taking the mule tour in Lalibela we visited a local school at my sister’s request (she’s a teacher) and saw a different monastery which was beautiful and really interesting.

Our flights all went well with one near-exception, we almost did not make it on the flight to Lalibela (remember that on Friday, we were listed as standby but were told we would be confirmed over the weekend?). When we got to the airport Monday morning we were still standby and it looked unlikely we would make it. We spent an anxious hour sitting on the airport floor and ended up on a separate flight from our guide, but it did all work out in the end. That was probably the biggest problem we experienced
on the whole trip, I’m happy to say.

Elizabeth (and Eleanor) Terry

Sent on March 6, 2010:

I want to thank you all for organizing the trip ZET 091219 in a perfect way.

My special thanks goes to the driver and co-driver , Million and Mulat .
Yes indeed, they gave me the right information as you remember it was my
first trip in your marvelous country. The timing too….was excellent. I
hope to work together again in the future. Actually they became a kind of
real friends !!!!!!!

Also special regards to Michael and the other drivers of the Southern part for the safe journey !!!!!!!!!!

We had to leave 1 landcruiser behind but I hope John reached Addis as safe as we did.

So…. I will leave again for India very soon……”But never say never”
: We will meet again !!!!!!!!!!!!

Many regards.

Luc : tourleader Koning Aap

Caro Signor Dario,

al rientro dal bellissimo viaggio in Etiopia vorremmo ringraziarla molto
per averci permesso di fare un viaggio interessante, in piena sicurezza,
stimolante e sicuramente unico!

Merito dell’Etiopia, in primis, certamente, ma anche di Green Land e
quindi suo.  Ci siamo trovati molto bene; in particolare con Mario che ci
ha fatto sempre sentire sicuri, ben guidati, stimolati e a volte anche
“coccolati”…

Grazie per lo spumante per capodanno, lieta sorpresa di fine anno, per la
simpaticissima cena tipica ad Addis Ababa, e per la stupenda gita fuori
programma sul lago Chamo, che è stata apprezzatissima da tutti, giovani e
meno giovani.

Lasciando l’Etiopia ci siamo tutti ripromessi di ritornarvi presto per la
Dankalia e il Trigrai con le sue chiese rupestri, e magari un trecking sui
monti Siemen

Per ora ancor a un grazie e complimenti per la sua organizzazione

(qualche suggerimento lo abbiamo scritto e dato a Mario per lei e Green
Land..)

A presto e grazie ancora

Aldo Fumagalli Romario

Gentili Signori,
sono reduce da un viaggio in Etiopia organizzato dalla Harmattan che si e’
avvalsa della vostra collaborazione. A nome anche degli altri partecipanti
desidero, con piacere,
segnalarVi la nostra completa soddisfazione nei riguardi del Signor Andrea
che ci ha accompagnato da Axum a Gondar. Siamo rimasti colpiti per la sua
cortesia, preparazione
circa fatti e luoghi, discrezione, disponibilita’, cultura in senso lato,
qualita’ della guida. In tanti viaggi effettuati in questi ultimi anno non
ho mai incontrato una migliore guida-conducente: riteniamo che in lui
abbiate trovato un eccellente e prezioso collaboratore. Se mai si
presentasse l’occasione di una ulteriore, futura, visita all’Etiopia ci
augureremmo di poter ancora contare su di lui.
Grato per l’attenzione Vi prego gradire i miei piu’ cordiali saluti.
Arturo Locatelli
**********************************
Prof. Arturo Locatelli
Dip. Elettronica & Informazione
Politecnico di Milano

Prof. Arturo Locatelli

Buongiorno Dario,
sono Elena Lastrucci. Ti scrivo perchè con Pietro, il mio fidanzato, ho
fatto un bel tour a dicembre con voi. In particolare siamo la coppia che
ha fatto con Yob le due settimane dal 22/12 al 05/01, visitando sia la
Rotta Storica che il Sud.
Siamo di Firenze e siamo i nipoti di Giampiero e Paola Pagani che sono
venuti da voi
in agenzia e amici di Roberto e Maurizio Favia, che so conosci anche te.
Questo perchè la mia mamma è sorella di Paola ed è vissuta ad Addis fino
ai 18 ani, trasferendosi poi a Firenze.

Il nostro tour operator dall’Italia è stato AfroNine. Devo dirti che con
loro non ci siamo trovati affatto bene. Probabilmente perchè hanno molto
lavoro da svolgere, ma non ci hanno saputo seguire, ci hanno fornito i
biglietti poche ora prima del volo di partenza da Fiumicino e hanno
sbagliato nella prenotazione del primo volo interno (Addis-Bahar Dar)
facendoci cambiare il nostro programma dei giorni precedent l’inzio del
tour con GreenLand e comunicandocelo 2 giorni prima. Il tutto quando noi
avevamo prenotato e dato tutte le nostre disposizione 10 mesi prima
(avevamo fissato un normale pacchetto che loro chiamano “Tutto Ethiopia 17
gg”, solo con l’arrivo ad Addis 6 gg prima, per poter fare visita a tutti
i parenti e amici di cui ti dicevo sopra).

Per fortuna però, quando però abbiamo conosciuto Eyob e abbiamo visto come
lavorate
voi di GreenLand e lui in particolare, come si dice a Firenze: ci siamo
sentiti riavere!
Il caso ha voluto che fossimo soli per 2 settimane noi e Eyob. Ci siamo
trovati benissimo con lui, che ci ha stupito per la sua educazione,
preparazione, disponibilità e iniziativa. Parlavo sempre io con lui,
poichè so l’inglese più di Pietro e in 14 gg gli ho posto domande su
storia, costume, sviluppo del paese, economia, sistema scoltastico, arte,
religioni: è stata non solo una spiegazione, ma anche una piacevole
conversazione su tutto. Ha preso inziative in base alle nostre curiosità
(certo anche dato dall’essere solo in 2) e ha aggiunto, quando possibile,
dei piccoli fuori programma che ci hanno fatto vedere e capire molto più
del semplice giro comandato con la classica guida che ripete come un disco
le stesse cose a tutti. E’ stato disponibile se c’era qualche piccolo
contrattempo nelle
sistemazioni. Sopratutto però ci ha stupito per come rispetto alle altre
guide (e ne abbiamo viste diverse al Sud, molte di GreenLand credo) non ci
lasciasse mai soli nel trattare rispettosamente i “prezzi” delle foto nei
villaggi, addirittura mettendo in posa per noi le persone che ci piaceva
fotografare, sempre con molta educazione, e aiutandoci ad ordinare in
tutti, davvero tutti i posti dove abbiamo mangiato.

Eyob nel fornirmi la sua e-mail per qualsiasi chiarimento in merito alle
foto che abbiamo fatto, mi ha fornito anche la tua. E io ti scrivo con il
cuore: non l’avrei fatto se non ci avesse stupito così. Come vedi sono
chiara quando non mi trovo bene e penso l’avrei usata per fartelo presente
(!).
Consiglierò invece di certo a chiunque mi chieda informazioni la GreenLand
come tour
operator diretto e ho già sparso la stessa voce fra le persone che conosco
ad Addis, che ci hanno chiesto tutti com’era andata e che molto spesso
hanno ospiti dall’Italia.
In particolare consiglierò con voi Eyob, che è un ragazzo che vale 3
guide, non una!

Grazie della bellissima esperienza. Buon lavoro, Elena Lastrucci

Elena Lastrucci

ciao Dario,
ti giro i commenti dell’agenzia che aveva 4 dei 6 pax tour omo appena finito.

Ciao Fabio,
come anticipato, il viaggio è andato tutto bene e i Clienti sono molto
soddisfatti, sia della destinazione che dell’organizzazione, in
particolare hanno menzionato:
guida (Mario) molto bravo e pieno di attenzioni
cuoco molto bravo, hanno mangiato meglio con lui che negli alberghi
hotels essenziali ma sempre con luce ed acqua
autisti carinissimi
il proprietario dell’Agenzia corrispondente molto gentile
auto ottime

Buona giornata

Claudio

in più l’altra coppia che aveva i due giorni in più ad Addis Ababa mi ha
appena girato il questionario via fax e al di là del voto sufficiente su
hotel e qualità dei pasti nei ristoranti hanno dato ottimo a tutto
(itinerario, qualità dei pasti negli hotel, mezzi di trasporto, staff e
guida locale).

ciao e buon lunedì,

Fabio

Dear Dario

I had a very good flight back home and I am very happy that I had the
chance to visit Ethiopia. Thank you again for your hospitality and the
very good organisation.
I have enjoyed the trip very much and it was very interesting to see how
to travel in Ethiopia and how many cultural highlights the country have.

Say hello to Bruke, he is one of the best guides I met so far!

Thanks for the trip notes, now ist up to me to promote the country to my
customers.

Kind regards from Switzerland
Hanna

GLOBETROTTER TRAVEL SERVICE AG
Switzerland

Hanna

Dear Dario,

this is Tourleader Bjorn writing, from Monkey King.

Two days ago, I came home from Ethiopia.
My first visit to your country, my first visit to Africa!

I write you to say that I had wonderfull teachers to work with, I was
their student.

For the northern route, I worked with Million and Murgate.
For the southern route, I worked with Teferi (Zeleki?).

They all were very professional and warm human beings.
I really enjoyed the cooperation with them.

God bless them.

Thank you so much for employing them.

Warm regards,

Bjorn Josk

I want to thank you all for organizing the trip ZET 091219 in a perfect way.

My special thanks goes to the driver and co-driver , Million and Mulat .
Yes indeed, they gave me the right information as you remember it was my
first trip in your marvelous country. The timing too….was excellent. I
hope to work together again in the future. Actually they became a kind of
real friends !!!!!!!

Also special regards to Michael and the other drivers of the Southern part
for the safe journey !!!!!!!!!!

We had to leave 1 landcruiser behind but I hope John reached Addis as safe
as we did.

So…. I will leave again for India very soon……”But never say never”
: We will meet again !!!!!!!!!!!!

Many regards,

Luc : tourleader Koning Aap.

Caro Signor Dario,

al rientro dal bellissimo viaggio in Etiopia vorremmo ringraziarla molto
per averci permesso di fare un viaggio interessante, in piena sicurezza,
stimolante e sicuramente unico!

Merito dell’Etiopia, in primis, certamente, ma anche di Green Land e
quindi suo. Ci siamo trovati molto bene; in particolare con Mario che ci
ha fatto sempre sentire sicuri, ben guidati, stimolati e a volte anche
“coccolati”…

Grazie per lo spumante per capodanno, lieta sorpresa di fine anno, per la
simpaticissima cena tipica ad Addis Ababa, e per la stupenda gita fuori
programma sul lago Chamo, che è stata apprezzatissima da tutti, giovani e
meno giovani.

Lasciando l’Etiopia ci siamo tutti ripromessi di ritornarvi presto per la
Dankalia e il Trigrai con le sue chiese rupestri, e magari un trecking sui
monti Siemen

Per ora ancor a un grazie e complimenti per la sua organizzazione

(qualche suggerimento lo abbiamo scritto e dato a Mario per lei e Green
Land..)

A presto e grazie ancora

Aldo Fumagalli Romario

Gentili Signori,
sono reduce da un viaggio in Etiopia organizzato dalla Harmattan che si e’
avvalsa della vostra collaborazione. A nome anche degli altri partecipanti
desidero, con piacere,
segnalarVi la nostra completa soddisfazione nei riguardi del Signor Andrea
che ci ha accompagnato da Axum a Gondar. Siamo rimasti colpiti per la sua
cortesia, preparazione
circa fatti e luoghi, discrezione, disponibilita’, cultura in senso lato,
qualita’ della guida. In tanti viaggi effettuati in questi ultimi anno non
ho mai incontrato una migliore guida-conducente: riteniamo che in lui
abbiate trovato un eccellente e prezioso collaboratore. Se mai si
presentasse l’occasione di una ulteriore, futura, visita all’Etiopia ci
augureremmo di poter ancora contare su di lui.
Grato per l’attenzione Vi prego gradire i miei piu’ cordiali saluti.
Arturo Locatelli
**********************************
Prof. Arturo Locatelli
Dip. Elettronica & Informazione
Politecnico di Milano

Prof. Arturo Locatelli

Buongiorno Dario,
sono Elena Lastrucci. Ti scrivo perchè con Pietro, il mio fidanzato, ho
fatto un bel tour a dicembre con voi. In particolare siamo la coppia che
ha fatto con Yob le due settimane dal 22/12 al 05/01, vi
Siamo appena rientrati a casa dopo aver trascorso quasi tre settimane in
Ethiopia.
Ci teniamo a ringraziare per la splendida organizzazione che ci avete
offerto.
E’ andato tutto bene, al di sopra delle nostre aspettative. Di questo
dobbiamo soprattutto esser grati a Eyob Awraris, il nostro
accompagnatore, persona colta, gentile, competente ed educata, che ha
saputo metterci a nostro agio in ogni posto e in ogni situazione.
La parte più difficile per noi, con una bambina di 9 anni, il trekking
nel Semien, si è rivelata essere meno dura proprio per la perfetta
programmazione delle tappe, che ci ha consentito di adattarci
progressivamente alle quote, agli sforzi ed alle temperature rigide
della notte. Un elogio al cuoco che ci ha offerto un’ alimentazione
semplice e genuina, alla gentilezza dei mulattieri molto efficienti e
all’abilità di Dani Denekew, la guida di montagna, che non solo ci ha
aiutato a percorrere più di 150 km per terreni impervi ma, insieme ad
Eyob, ci ha illustrato con perizia la flora e la fauna del posto.
Contando di indirizzarvi nostri amici per alcuni tour e sperando di
organizzarci noi stessi, magari per il prossimo anno, un giro nel sud
del paese, inviamo i più sentiti ringraziamenti e saluti

Michele Lella & Paola Pilato

Sent on December 2, 2009:

Dear greenlanders,

I’d like to give you a feedback about our round trip with your company
from 07/11 to 21/11.

Abel was our guide and he really made the tour something very special. He
was not only excellently informed about historical, political and
religious contexts and knew how to communicate it to us, he also made
everything easy by checking all hotels and flights in advance and made
some extra wishes possible just like visiting a hospital.
But Abel was also extraordinaryly friendly and welcoming and made us feel
home in this foreign country.

Andrea and Amare as drivers have been excellent as well, we always felt
safe. Both could contribute interesting things and were likable and nice.

As guide we’ll recommend Abel to all friends that are interested in
travelling to Ethiopia, very well done!!!

Sent on December 2, 2009:

Ciao Dario!
mi spiace di non avere avuto l’occasione di salutarti ad Addis Abeba ma
come potrai immaginare i tempi del ritorno dal nord sono stati piuttosto
stretti. Il viaggio é andato molto molto bene (sia sud che nord) e i
clienti sono stati molto soddisfatti, sia dell’itinerario che dei servizi.
Ugualmente positivo é stato il comportamento di Dawit, degli autisti e del
cuoco, di cui ti allego le mie referenze (ovviamente condivise dal
gruppo).
Complimenti per il Wenney Lodge, molto bello e ben organizzato.
Ugualmente piacevole é il tuo albergo a Lalibela.
Ti ringrazio inoltre per la piacevole serata che ci hai offerto l’ultima
sera al ristorante di Addis Abeba.
Grazie di tutto e arrivederci. A presto e stai in gamba

Paolo Novaresio

Mr. Dawitt
Ottima guida, dotato di profonda conoscenza del territorio, dei costumi
locali e della storia etiopica. Dawitt é sempre stato puntuale ed
efficiente; ha inoltre dimostrato buone capacità di mediatore e capacità
di gestione del gruppo nelle diverse situazioni. Il suo comportamento, sia
dal punto professionale che umano, é stato ineccepibile. Il mio giudizio,
condiviso ampiamente dal gruppo, é quindi assolutamente positivo.

Autisti (Gedamu, Menghistu, Tot)
Sono stati sempre disponibili e puntuali, dimostrando di conoscere bene
l’itinerario. Hanno socializzato bene col gruppo pur mantenendo il
necessario distacco professionalr. Comportamento alla guida prudente ma
efficiente. Gedamu ha dimostrato anche una sufficiente conoscenza della
lingua inglese. Anche in questo caso il mio giudizio é positivo.

Abel (cuooco)
Ha dimostrato efficienza e disponibilità nel venire incontro ai desideri
dei clienti. Il cibo é stato sempre di buona qualità, servito bene e in
buone condizioni igieniche. Giudizio positivo.

Mr. Gedamu, Mr. Menghistu. Mr. Tot

Sent on November 12, 2009:

ciao Dario,
ho sentito oggi pomeriggio PODIO: contentissimo!!
sia dell’organizzazione che di Mario & Mehai.
ottimo, andiamo avanti così!!!!
ciao

Fabio
I VIAGGI DI MAURIZIO LEVI
Via Londonio, 4
20154 MILANO

Fabio

Sent on November 12, 2009:

Just a few words to let you know that, as tour-leader of the Kananga’s

trip “Sheba’s Kingdom” in 2009, our company, the clients of last group

and I got definitivelly glad and satisfied whit the Greenland guide’s

work, skills and behaviour, Abel Mekonnen.

For us it is very interesting to know that Greenland keeps persons as him

in its staff.

Best wishes,

Juan Luis Roca

Kananga’s tour-leader “Reino Saba 2009″

Juan Luis Roca

Hallo Dario

My first day back at the office. The group arrived back in South Africa safely Friday afternoon. I traveled for a week through Ethiopia without getting sick, arrived back home to catch a stomach bug over the weekend that kept me in bed yesterday.

Dario, I would like to thank you for allowing me to join the tour that assisted me to get to know the product, to get a feel of the destination, to experience your services and operations and to be part of an experience that enriched my life. Thank you also for meeting me on a Saturday, much appreciated.

I have made some notes and are also waiting for some feedback from the group. Please just allow me some time to clean my inbox and to get my notes more organized. Over all it was a good trip and we ended the tour with happy clients – these people are influential and we hope they will spread the word so that their friends will also book for next year. We are also confident that the article Mike is writing for the largest Afrikaans travel magazine will also boost our numbers.

Some pax would like to send photographs to Brook, I forgot to ask his e-mail address, do you have it?

Thank you also to:

* the gentleman that worked on our file and had the headaches with the domestic flights (sorry, I forgot his name),
* Gecho who drove me all over Addis,
* angle face Brook who charmed the group and stole their heartsthen I was also told:
* Heimonot is an excellent cook
* Asfaw, Girma and Khadam were very good drivers.

We will talk again.

Regards from a 31 degree Cape Town
Elsabeth Muller
Live the Journey

Elsabeth Muller

Sent on November 12, 2009:

Ciao Dario,

ho appena finito di parlare con le signore Sircana e Campus che sono rientrate ieri dal viaggio. Mi hanno detto che la guida era¨ molto brava e preparata. Il loro giudizio finale e’ molto positivo. Sono rimaste affascinante dai luoghi e dal popolo etiope.

Grazie e a presto.
Ylenia

Ylenia Binda

Product Manager

EXODUS Tour Operator

Corso XI Settembre, 200 – 61100 Pesaro – Italy

Ylenia Binda

Sent on October 16, 2009:

Dear Dario Morello,
I appreciate your fast and ample information.
Dario, I am operating budget expedition, specialize in Southwestern Ethiopia and have moved to live in Europe to grow my business, know in Sweden.
Green Land Tours is the leading tour operator for Ethiopia, witch is an inspiration to South Expedition, especially your ecological lodges!

Best regards

Natnael Taffere

Sent on September 9, 2009:

Dear Messrs,
back in Rome I would like to thank you for the warm welcome and professional assistance  given to me while travelling to and from Ethiopia. During this trip in your wonderful Country I had the opportunity to take many pictures which will definitely enlarge my book on Ethiopia!

I will keep you informed about my next trip and my project.

Hoping to see you in Rome,

My very best regards
Carlo Franchini
Via Mario Fani 71
00135 Rome Italy
+39 335 8456017
+39 335 6078551

Carlo Franchini

Sent on September 9, 2009:

Dear Dario,

We have now received the End Of trip reports of our clients of the August group.

They loved the eco-lodge in Langano!!! Named for ALL as the best
accommodation in the all route.

Clients are also very happy with the cook because he/she is very clean and no one got sick during the trip because plates,cutlery, glasses, food were always washed with purified water.  Food abundant and good although variety could be better, BUT no complains at all.

The clients are very very happy with your drivers (excellent and very
professional) and also with the vehicles.

The local guide, Mesi: excellent, wonderful, a ten over ten.

Best regards,
Carmen

KANANGA Central Africa -
Pasaporte a la aventura -
C/Cendra 30-32, 08001 Barcelona. SPAIN
www.kananga.com

Carmen

Sent on September 9, 2009:

Caro Dario,

sono Giuliana Bencovich, coordinatrice dell’ Omo river Surma  n° 2374 del 4 Ago.
Vorrei ringraziarti a nome anche dei miei partecipanti per i meravigliosi autisti che ci hai dato (Million, Manghistu, Mahari, spero che si scrivano così) e per le buone auto che non si sono mai rotte. Anche Alex si è dimostrato un buon amico ed una eccellente guida tanto che al ritorno ad Addis l’abbiamo voluto rivedere.
Il nostro viaggio è andato benissimo ed è stato una esperienza
indimenticabile con popolazioni che sono ancora piuttosto genuine ed interessantissime. Il popolo etiope anche nelle parti più evolute ed occidentalizzate ci è piaciuto molto per la sua spontaneità ed affabilità, gentilezza e simpatia.

Spero che la Dancalia a Gennaio , ti ricordi ti ho fatto vedere
l’itinerario, si concretizzi e quindi spero che ci rivedremo presto.

Ciao

Buon lavoro Giuliana

Sent on September 9, 2009:

Hola, buenos días

Soy Raquel Rodríguez de  Barcelona España. Este mes de Agosto estuve con Vds.en su país  a través de la Agencia Terres Llunyanes, en el viaje de 23 días. Estuvimos en la zona sur (valle del Omo) y la zona Norte con el guía CHANE. Me dirijo a Vds.para  hacerles llegar mi felicitación y agradecimiento a su personal, guía, chóferes, cocinero,, por su profesionalidad , atención y educación de todos ellos, así como todo el tema de organización y logística . CHANE se preocupo de la gente que estaba afectada por diarreas proporcionándoles un médico. Espero que  transmita mi
felicitación a todo el personal.

He viajado bastante y la verdad que es de lo mejor que he tenido como en mis viajes.

Desde luego, les recomiendo a mis amigos que deseen viajar a este bello país

Un abrazo. Raquel

Sent on September 9, 2009:

Dear Dario Morello,

We want to thank you, your effort and professionalism over the past months of July and August.

We know they are difficult months for the high number of passengers from our company and others traveling with Greenland, but till today, 100% of our customers have gone home happy and satisfied with the services offered.

We have greatly expanded our number of clients this year and we believe that the months of September, October, December and January will be just as satisfactory to the past months.

Our number of clients in Ethiopia continues to grow and this is thanks to your excellent work.

Thank you very much

Jordi Garcia
General Manager
TERRES LLUNYANES
Barcelona
Spain

Jordi Garcia

Sent on September 9, 2009:

To: Dario
From: Jon Lazkano
Date: 9-09-2009
In attention to Mr Dario and all the staff of Greenland Tours.

Hello Dario, our both groups of august has come back to home as well as the tour leaders and all of them are really happy with your services.
Hotels were ok, without mistakes in the reservations.
About the transport also all was ok, in the north with the minibus and in the south with 4 x4 and cars there was no problem.
I would like to thanks to you and to all your staff for the high professional work that all of you have dome.

See you soon

Jon Lazkano
Banoa tours product manager.
Spain
www.banoa.com

Jon Lazkano

Sent on September 9, 2009:

Caro Dario, rientrato dal lungo viaggio che mi ha visto per circa un mese
in giro per l’ Etiopia, desidero esprimerti i miei commenti in merito.

I miglioramenti rispetto ai viaggi precedenti sono stati particolarmente
significativi.

Ma procediamo con ordine.

L’assistenza che mi hai dato in Addis Abeba per tutti gli incontri utili edi permessi necessari per i libro fotografico (ma, come sai,  anche storico ed etnografico) e video sull’Etiopia a cui sto lavorando,  è stata davvero preziosa e ti ringrazio molto. Così come l’assistenza avuta verso il gruppo che ho portato nel visitare la città e fare dello shopping. Molto buono è stato anche il ristorante che hai scelto per ospitarci!

E veniamo al viaggio: partecipanti: 9 persone; 3 fuori strada Toyota : 2 per le persone, uno per le attrezzature e materiale da campeggio.

Prima parte : Valle dell’Omo: E’ andato tutto bene: con il gruppo abbiamo potuto visitare la valle dell’Omo e le meravigliose etnie che lo abitano senza alcun problema. Gli autisti sono stati molto professionali sia nel condurre i veicoli con sicurezza sia nel trovare le guide giuste, gli scouts ed avere tutte le informazioni che ci hanno permesso di assistere tra le altre cose, al salto del Toro, una bellissima cerimonia che sono certo arricchirà i contenuti del mio libro. La professionalità degli autisti è stata molto utile anche nel trattare con i capi villaggio per fotografare e, per quanto mi riguarda, anche per avere i permessi per filmare senza problemi.  Ed è stato grazie a loro ed in modo particolare a Wussen che ho potuto filmare un’altra cerimonia  interessante . Mi è piaciuta anche la disponibilità: non erano mai stanchi e, tanto per darti
un esempio, dopo una lunga giornata di viaggio, arrivati al parco Mago hanno insistito perché facessimo subito un safari fotografico in quanto l’ora e la luce erano quelle giuste! Ed erano sempre di buon umore, il che non guasta!

Bravo anche per i campeggi e le attrezzature tutte nuove. Abbiamo avuto tende ordinate, le valige pulite dalla polvere e poggiate su un telo davanti alla tenda stessa. Al mattino davanti ad ogni tenda c’era un catino con dell’acqua calda ed una brocca per lavarsi. Al nostro arrivo erano sempre pronte 2 docce da campo.( Forse dovresti far fare delle piccole pedane di legno da mettere sotto la doccia per non sporcarsi i piedi e o le ciabatte mentre ci si lava).

Ben apparecchiata e sempre pulita la tavola, piatti e bicchieri,  ottime e comode le sedie. E bravissimo il cuoco ed i suoi aiutanti. Abbiamo avuto sempre due primi e due secondi, e verdure che lavavano sempre anche con l’ amuchina. Abbiamo preferito fare i campi anche dove gli alberghi non erano..accettabili! L’unica cosa è che le autorità del turismo dovrebbero obbligare chi gestisce i campi a controllare che non vengano mai lasciate
cartacce o altro in giro!

Viaggio al nord:

Stessa cosa per il nord anche se il viaggio è più facile. Al nostro arrivo a Lalibela le macchine sono arrivate puntuali.  Abbiamo visitato molto bene Lalibela e la chiesa di Yemharenna Christos, bellissima davvero! Poi seguendo la strada verso nord siamo andati nel Gheraltà dove mi sono arrampicato per vedere le chiese più belle, mentre chi non se l’è sentita ha visto quelle più facili, ma non per questo meno belle.. Rientrando a Macallè abbiamo fatto una deviazione nel Tembien e siamo andati a vedere la  chiesa di Abba Yohannis! Davvero una bellissima esperienza!

Alberghi
Come ti dicevo dovresti cercare di terminare più stanze possibili degli alberghi di Lalibela e Turmi, molto gradevole quello di Langano!

Non abbiamo avuto alcun problema con le macchine, solo qualche gomma bucata che, vista la condizione di alcune strade è cosa da poco!

Sia al nord sia al sud, nonostante la polvere, ogni mattina gli autisti ci facevano trovare le macchine pulitissime!

Questo commento favorevole è stato scritto e firmato anche dal gruppo che ha dato un foglio all’autista Wussen che credo tu abbia ricevuto in questi giorni.

Riepilogando quindi il servizio ricevuto è stato molto buono e
professionale rispetto al passato. Ti dico quindi.continua così, buone macchine, buoni collaboratori mi raccomando e in bocca al lupo!

Presto vedrò con gli amici tuttt i filmati e le foto. Io le ho già viste
(oltre 1500.!) e sono molto belle. Quelle che non saranno nel libro le utilizzerò per la mostra fotografica che vorrei fare ad Addis il prossimo anno. E vedrai che vedendo le immagini saranno tanti quelli che vorranno conoscere l’Etiopia!

Detto questo sto pensando ad un nuovo viaggio per vedere e fotografare i Surma. Ti sarò grato se mi farai avere un programma in merito.

Un cordiale saluto

Carlo Franchini

Sent on May 4, 2009:

Dear Mister Dario ,

I want to send you this mail in order to tell you how pleased we were with our second trip to thiopië. Last year we were also very pleased and we have to thank this to Greenland and of course to our drivers . I think specially about Teferi Zeleki Kidane who guided us through the South of Ethiopia .He is a very clever and skilled driver / guide .He knows a lot about his country and that is what make his guiding so full of interest. He never took twice the same road in order to show us still more of his beautifull country. We appreciated him also as a very good and attentioned man (especially when my brother was ill) .

I want to recommend him to all your customers.

My best greetings from Belgium ,

Maurice Maréchal

Sent on March 23, 2009:

Dear sir or madam,

We had a tour for 23 days in Ethiopia with Dawit Grima. Booked by Shoestring.
We have seen lot of the world, like Thailand, Iceland, Vietnam and Cost-Rica, and many more. But we never had a tour guide like him. He was wonderful, always happy and he know a lot of the country. He showed us the real Ethiopia. For example We went to the disco in Addis and the city tour with the tjoek tjoek. As well we tasted real Ethiopia food with him.

It was a journey that we will never for get!!

Yours sincerely,

Hans & Geertje Wemmers
form Holland.

Hans & Geertje Wemmers

Sent on February 21, 2009:

Dear Dario,

We raise our hats for the excellent work of Ato Addisu. I congratulate you for having such a dedicated staff. We need more
people like Addisu in our industry and to build Ethiopian tourism from its low base to where it deserves to reach. My heart
felt thanks to Addisu and your agency.

Girma Wake

CEO

Ethiopian Airlines

Girma Wake

Sent on February 19, 2009:

Hi,

Now that we have all returned to our daily lives back in Houston, I wanted to take a few moments to write in support of our Green Land guide, Addisu Engeda. We had a wonderful time on our tour of the northern historic route, and Addis was a great guide. He was very knowledgeable about all the locations we visited — Addis Ababa, Axum, Lalibela, Gondar, and Bahir Dar.

We appreciated the efforts involved in allowing our group to have VIP access to Timkat. Addis was always thorough in briefing us about what to expect and how to respect Ethiopian Orthodox traditions, throughout the entire tour.

Addis worked very well with our group leader from the Houston Museum of Natural Science, Dr. Dirk Van Tuerenhout, and with all the local drivers and local guides. Addis made everything effortless for our group — from standing in line for hours to confirm all our Ethiopian Airline flights to handling the always uncertain local “tipping” process wherever we travelled. We were sorry that there were logistical problems that sometimes prevented Addis from accompanying us on all of our flights. He always managed to catch up with us, however, and he was always in good spirits.

Addis adapted very well to the inevitable changes in our schedule. At the beginning of the trip, he had to readjust our entire schedule in Addis Ababa when the Ministry of Culture and Tourism abruptly changed our meeting time from the morning to the late afternoon. We were still able to squeeze in all of our scheduled activities, in spite of the last minute change.

Addis also dealt very well with adversity. When we were unable to fly from Gondar to Bahir Dar as scheduled, he quickly arranged for transportation by bus. We enjoyed the “road trip” from Gondar to Bahir Dar — the scenery was spectacular, and we appreciated the chance to see a snapshot of everyday life along the route.

Addis arranged several special events for our group, including coffee ceremonies. We appreciated the special touch! Addis was also sensitive to the needs of our group, and he offered alternatives for those who might not be able to participate in the most rigorous activities, like the mule ride to Ashetan Maryam. He also made sure that everyone had the chance to do what they wanted or needed to do —- whether it meant a trip to a grocery store to buy Addis tea or a trip to the market to practice bargaining skills.

Addis introduced us to Ethiopia, to its long and fascinating history, and to its warm and friendly people. Far more than a guide, we consider him a good friend. I must also tell you that Addis went above and beyond the call of duty when two of us, Jane Collins and myself, were delayed in our return to the United States after our four-day visit to Tanzania. We finally made it back to Addis Ababa on Saturday evening, but the next flight to Washington, D.C., was not scheduled until Sunday night.

Ethiopian Airlines put us up at the Da Liz Guest House. We telephoned Addis, and the guest house was within walking distance of his apartment. He took us to his church on Sunday morning, to see an Ethiopian Orthodox service, and we stayed to watch an Ethiopian wedding. Later, he invited us both to his apartment for an Ethiopian meal and coffee ceremony, prepared with the assistance of his cousin. We very much appreciated his friendship during the unexpected extension of our tour, and we cannot thank Addis and his cousin enough for their kindness and hospitality!

Please let Addis know that we will be sending him a package from Houston, as a small thank you for his professionalism, for his friendship, and for his kindness. He was such a good friend when we were stranded in Addis Ababa, nervous and worried about our delay in returning home, and we would like to express our profound thanks and appreciation to him.

We wanted to make sure you knew that Addis did a great job with and for our group. He worked tirelessly on our behalf — and so much longer and harder than our guide in Tanzania! We will always think of him with great affection, and I hope we will see him again someday soon!

P.S. I also wanted to let you know how much we enjoyed the Green Land Yemereha Hotel in Lalibela. We especially enjoyed the outdoor Ethiopian meal, with the traditional music and dancers. It was our avorite hotel!

Sincerely,

Gail Larsen Peterkin, Ph.D.
glpeterkin@comcast.net

Gail Larsen Peterkin

Sent on January 18, 2009:

Dear Mr. Dario,
I write to you to thank you for an impressive and amazing time in Ethiopia. Our Group visited your marvellous country from 22.12.08 – 12.01.09 . Towards the south part we were accompanied by the local Guide Dawit Girma and drivers Eyob and Husein. With Eyob I felt always safe.

Dawit (with his really good knowledge of English language) has been a great communicative Guide. He could answer all my questions and even ifI didn’t ask he explained me a lot.That was very helpful otherwise I wouldn’t have understood what happened around me. He explained the differences between all the various Tribes and has the ability to get in contact with everybody easily. So it was possible to get informations through him from the people who didn’t speak English. Even if the situation seems to be hopeless he never lost his temper. We felt desperate because of the fight between Konzo and Diraschi. He reorganised the day and managed to get as fast as possible new informations. His ability to solve problems or to find solutions was important for us his humour as well!

What he promises to do he does, he was always on time and reliable. I don’t hesitate to say that he was in some ways more helpful than our German Guide. Hopefully my friends will
go to Ethiopia and have a chance to get to know him.

with kind regards

Katharina (Berlin)
catarine@arcor.de

Katharina

Sent on January 10, 2009:

Dear sir,

We are just back in Holland after a very nice holiday in Ethiopië. Abel was our guide for 23 days and he aksed me and my husband to send you an email about how he did it.
Well, we think he did a great job. Abel is well informed, is a pretty good storyteller and he is nice, enthousiastic and gentle. He let us feel safe and wellcome. And what we
also like about him is that he really likes to learn how he can become even a better guide. We have just one advise: if he is going to ask a little more questions to his guests,
about their expectations, whishes and what they are used to in their own countries, the communication between him and the groups will probably become even more nice.

We would like to thank you, Abel and your company for a terrific trip!

Best regards,

Marielle Berkelmans

Sent on January 7, 2009:

My husband and I took a 9 day tour with Greenland Tours to the rift valley and Omo River areas (Southern Nations and Tribes) in May, 2008. We want to thank you for the professionalism of your staff, and for the thoroughness of your tour arrangements. Our guide was Henok Tekle. He is a knowledgeable and courteous guide who is dedicated to helping others see and experience the traditional beauty and cultures of Ethiopia. He was flexible, informative, and always attentive to our needs., and he was sensitive to the concerns of the local villages and people that we visited. His enthusiasm about each of the varous tribes we visited was contagious. The accommodations were also fine. We only wish we had had more time. Please let us know if there anything more that we can do for you. We got some great photos- but then we expect most visitors do.

Sincerely,
Jeanne Ewy and
Glenn Olf
Carmel, CA, USA
831-238-6164 (USA)

Jeanne Ewy and Glenn Olf

Sent on December 8, 2008:

Thanks to Greenland to give us Dawit as guide on our journey 5.-28. of November 2008! We just returned from our 3 weeks travel through Ethiopia. We are very impressed by the great history, the outstanding cultural monuments, the beauty of the african scenery and the original life of the tribes in the south. We would like to express our thanks to Dawit Girma, our guide. Dawit is a real ambassador of his country, young and highly motivated, with an exellent knowledge of the Ethiopien history, which he likes to communicate. His work as a guide seems to him not a job, but a hobby. His English is very good and easy to understand by an European. He is intelligent and despite his youth an experienced organiser, especially in difficult circumstances (e.g.: in Addis, the expected Toyota 4WD for our tour to the south was missing. Dawit organized one).

His detailed knowledge of the south was very helpful, because in many respect the discription of the journey was wrong or unprecise. Dawit was always foreward looking, polite, present for us as guests, helpful, friendly and always in a good mood.

Also many thanks to our driver Zerihun Bayissa, who was responsible for our lifes on african roads. He always was very careful, experienced and guaranteed us every day a safe arrival. He knows the african roads and how to handle a 4WD with nervous guests. As a reliable driver he never took any risks and was even after hours of driving full concentrated. He was always friendly, helpful and as Dawit in a good mood.

Kind regard to Greenland and Mister Dario, Barbara & Dieter Grubitzsch.

Sent on October 31, 2008:

Dear Dario,

we have received some feedback from our clients of the October tours: They were very happy. One cient named especially the guide Negussie and the cook Alayu. Also the drivers have done a very good job.

Thank you very much!

Best regards

Verena Klüger
IKARUS TOURS GmbH
Manager Africa & Middle East
…………………………………..
Am Kaltenborn 49-51, D-61462 Königstein / GERMANY
Geschäftsführer: Nicolas Kitzki
Amtsgericht Königstein, HRB 1202
phone: +49 (0)6174 – 2902-18 / fax: -2902-71
web: www.ikarus.com

Verena Klüger

Sent on October 25, 2008:

Buongiorno Dario,

io e mio marito siamo rientrati sabato scorso dall’Etiopia e le vogliamo comunicare quanto segue. Premesso che siamo amici di Fiore e Giancarlo di Harmattan e per il loro tramite abbiamo fatto questo viaggio e premesso anche che a loro abbiamo già comunicato le nostre impressioni (così come faremo con Rocco Lastella – temporaneamente assente), vogliamo fare anche a lei il resoconto.

Ci teniamo particolarmente perchè sono anni che viaggiamo in Africa (sempre con Harmattan) ma questo viaggio in Etiopia è stato davvero speciale. Sicuramente ha inciso molto il fatto che eravamo solo io e mio marito, quindi c’è
stata la totale condivisione di tempi, emozioni, sensazioni e del nostro amore profondo per l’Africa e la sua gente. Ma siamo certi che un enorme contributo alla riuscita del viaggio l’hanno dato i due ragazzi che ci avete affiancato. Si tratta di Benjamin e Alaiù (non ho idea di come si scriva questo nome…). Sono stati semplicemente straordinari. E il nostro precario inglese di certo non li ha agevolati! Ma la loro professionalità, la loro simpatia, la loro grande capacità, hanno fatto miracoli. Ne abbiamo già parlato con Harmattan e ne abbiamo parlato anche con la nostra carissima amica Cinzia Tambini di Kuoni Gastaldi: quando vorranno fare ottima figura con i loro clienti, si affidino alla Vs. organizzazione e, soprattutto, a Benjamin e Alaiù.

E se noi torneremo in Etiopia (ed è quasi certo) caldeggeremo loro come accompagnatori. Anzi, le saremo estremamente grati se volesse salutarli a nome nostro e, soprattutto a Benjamin, che all’ultimo ha avuto un incidente e al momento della nostra partenza non ci ha potuto accompagnare all’aeroporto, vorremmo trasmettesse il nostro abbraccio fraterno.

Grazie cdi tutto: è stata una bellissima esperienza.

Cordialmente,
Miriam Dieghi e Claudio Pozzi

Miriam Dieghi e Claudio Pozzi

Sent on October 22, 2008:

Hi Dario,

Thanks for your email.

I wanted to tell you that I have just received the tour questionnaires back from John Richardson & Li Yng Huang (the FIT to the Omo that you arranged for us) and they said that they had a fantastic trip in Ethiopia and were very happy with all the services they received.

So thank you very much for that and please know that all your assistance, especially with Li Yng’s visa was most appreciated and will not be forgotten.

Best regards

Marc Leaderman
Head of Operations
Wild Frontiers Adventure Travel Ltd
London
www.wildfrontiers.co.uk

Marc Leaderman

Sent on October 17, 2008:

Dear Dario,

I would like to express my highest contentedness with our guide Dawit Girma, who accompanied us during our filming for German Television in Ethiopia last week. It is very rare to find such a distinct comprehension for our very special needs like Dawit had from the first moment on. He is apace, clever, entertaining and absolute reliably in his job, has excellent acquaintance as well with the local people as with the clients. We felt safe and very well looked after through our whole trip – and he made a lot of things possible that would not have worked out without him. Thank you very much for this brilliant support for our work.

I was amazed by his extensive knowledge and his diction according to his young age – and I´m sure he will have a great career in this business. I only can suggest your company whenever there is a filmteam in Ethiopia – send them with Dawit – you will make the work of our colleagues a lot more easy and successful – plus he is a aureate representative for your country.

I wish Dawit Girma and Greenland Travel a wonderful and prosperous future, thank you very much again,

kind regards

Judith Adlhoch
Executive Producer
TANGO FILM GMBH

Judith Adlhoch

Hi Dario,
Pax very happy with the trip.
Many thanks.

Nigel Fisher.
Silk Road and Beyond
London

Nigel Fisher

Sent on June 20, 2008:

Gentile Dario, le scrivo dal mio ritorno dall’ethiopia. Devo dire che io torno spesso in ethiopia e mi capita spesso di dormire nei suoi alberghi, lo swayene ad arba minch e il wenney a langano. Mi devo complimentare con lei per aver costruito tali gioielli che riproducono la tradizione ethiope e volevo anche dirle che mi sono sempre trovata molto bene con i camerieri e i direttori degli alberghi.

Il mese scorso sono stata al wenney e devo dire che hotrovato lo staff estremamente gentile. C’era anche il mitico Hirpo con cui ho parlato molto di lei. Io in Italia mi occupo di letteratura, scrivo di ethiopia,

Per ora la saluto in attesa di una sua risposta, un cortese saluto, gabriella ghermandi.

Gabriella Ghermandi
www.gabriella-ghermandi.it

Gabriella Ghermandi

Sent on June 4, 2008:

Dear Dario,
I just wanted to let you know, that the group is back – safe – and even Mr. Miller is doing fine. It was a great experience and I have to congratulate to such a excellent organization! As Greeland was very generous and Habte very professional you have given a great impression about your company. Everyone noted how “big” Greenland in Ethiopia is, I am quite sure that the T.O. will start selling!

Again – Thanks a lot!

Johannes Reinders

Sent on June 2, 2008:

Dear Sir,
We, 12 people from a Dutch Group, have been travelling in your country from April 27 until May 10. Our trip was organised by Rosetta, Nijmegen, Holland and your travel-agency. We want you to know we had a very good trip. Not only because we like your country very much, but also because of your people.

We felt safe in the bus, the driver was very friendly and helpful and so was his assistant. But especially your guide, Sisay Takele, was wonderful. He knew very much and told us a lot about your country, its history and its people. Two times he solved some problems with a hotel in a very good way. When we noticed the bad sanitary of the Debark hotel, he explained there was no alternative. When necessary he arranged common meals. When the group had a special wish he arranged all possible things, and he assisted in communication with local people.

The way he solved some problems was great. Three examples:

Some luggage was missed when we arrived in Addis, he did everything to find it and to have it delivered as soon as possible.

One lady had a problem with walking on steep hills, he arranged assistance when and where she needed it.

Another lady felt ill for two days, he noticed it and provided what she needed when she needed it.

We want you to know that we will advise Rosetta and everyone who wants to visit your country to ask for your agency and especially for him.

With regards,

Hanneke Appel,
Member of a group from Holland,
Gouda, Holland

Hanneke Appel

Sent on August 7, 2007:

Last month I e-mailed several tour operators to finalize the travel itinerary and budget for the 411′s Millenium Project documentary crew : Through Children’s Eyes: Ethiopia. Working with Dario Morello, CEO of Green Land Tours was a wonderful experience, second to none.

Expertise
From one e-mail Dario estimated the many requirements of the crew and suggested revisions to the itinerary. Dario was able to anticipate the needs of the crew and quickly customized the ideal package for the project; his tremendous knowledge of the business and his experience in dealing with diverse groups and individuals was obvious.

Promptness
Dario professionally responded to every e-mail and question we had within hours – day or night, including on Sunday, his only day off! What service!!. A rarity in any industry.

Pricing
From the start, Dario quoted us his best rates; having browsed various sites already, I had no doubts that we got a great deal! Since Green Land owns lodging throughout Ethiopia , there was no middle-man to go through for cost. Not having to negotiate on pricing made the experience even greater!

Finally
I have obviously become a fan of Green Land Tours through this fantastic experience. I have already talked to Dario about arranging a historical tour for our next family vacation to Ethiopia!!

Zemeta Chefeke, MSW
President
The 411 Initiative for Change: Toronto, Canada

Zemeta Chefeke

Sent on February 12, 2007:

Dear Dario,
Thanks a lot for your mail. My clients are so happy, after 43 days traveling around Africa they arrived very happy.
Have a nice day.

Xavier Vergés,
Africa/Middle East
Catai Tours Barcelona
Nàpols, 227, 3
08013 Barcelona

Xavier Vergés

Sent on December 10, 2006:

I don’t have words for all support and arrangements done to us. On behalf of the group I would like to take the Liberty to appreciate for everything done to us. All of us are impressed and have enjoyed the trip deeply. But we do also regret for less attendee due to last minute operational constraint which call few of our group to remain behind. Anyways it is ideal and need to spend more time in the premises to enjoy the facility in full. Please appreciate all your Langano staff and the driver who took us to the site as they have a big part for our enjoyment and satisfaction. I will call you later in the afternoon just to say thank you.

Mesay Shiferaw Manager,
Ground Handling & Procedures Ethiopian Airlines Headquarters,
Bole International Airport

Mesay Shiferaw

Sent on November 25, 2006:

Dear Martha,
Greetings! Wow, our visit to Lalibela was excellent. Thank you very much for everything and specially;
- Excellent coordinator (Martha)
- Excellent guide (Mario)
- Excellent accommodation – Ato Gebru and his staff
Thank you once again!

Nigusu Worku (Mr.)
Sr. Analyst, Chief Operating Officer’s Office
Ethiopian Airlines

Nigusu Worku

Sent on November 2, 2006:

Hello my Brother Dario Morello, General Manager of Greeland Tours,
this is for you and your young Deputy Manager, yes we did have a great moment in your beautiful Lodge in Arbaminch again thank you very for the Ethiopian Hospitality…beautiful people ….also the Food is very Nice and the Awezi the local hot sauce very good also… we will be back in Arbaminch next November from Djibouti … Best Regards to your very Professional Staff.

Mr. Africa

Sent on 17th May, 2017

Hello dear colleagues from Green Land Tours and Travel!

We had a trip to Ethiopia from 22. – 31. March. It was a journey into
another world. We knew so little about this country and were very
enthusiastic. Our guide Getnet was outstanding. He had very good
knowledge in German. His knowledge was enormous, whether in history or
about country and people. He showed us his country with a lot of
commitment and good organization and support. We felt very comfortable.
It was a fantastic trip with a perfect tuor guide. We would love to come
back sometime! Many thanks to Getnet Mulugeta and to Green Land Tours and
travel.

Gudrun Otto

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